FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed in 1–2 business days and typically arrive within 7–15 business days. You'll get a tracking link by email as soon as your order ships.

Is shipping free?

Yes — free shipping on every order, no minimum.

What's your return policy?

We back every order with a 30-day money-back guarantee covering items that arrive damaged, defective, or never arrive. For hygiene reasons, opened personal-care items can't be returned.

How do I track my order?

A tracking link is emailed to you once your order ships. Didn't get it? Reach out on our Contact page.

How do I get help?

Message us on the Contact page and we'll respond within 24 hours, Monday–Friday.